Hometouch - emergency and respite care (UK)
Hometouch is an England-only live-in care platform that combines a self-employed carer match with managed agency oversight. Useful when the home is safer than a residential move and the family wants a transparent rate range.
The short answer. Live-in care platform with published weekly rate range and self-employed carer match. CQC-registered managed service.
Key facts
- Service type. Live-in care (24hr carer at home).
- Geography. England (England-only managed service)
- Same-week admissions. Case-by-case. Typical lead time 3 to 7 days from first call to carer in place.
- Pricing model. Published weekly range on pricing page. Quote on enquiry for a specific case.
- CQC regulation. Regulated managed service (England-only).
Recent changes (last 12 months)
Continues to position as a managed (not pure introductory) service with a public rate range.
Frequently asked
Is Hometouch cheaper than agency live-in care?
Often yes, because the carer is self-employed via Hometouch and the platform takes a smaller margin. Quality depends on the specific match.
Does Hometouch operate in Scotland or Wales?
No - England only. For Scotland or Wales, see Helping Hands or local equivalents.
Can I switch carer if the first match does not work?
Yes - this is one reason families prefer a managed platform over a pure introductory agency. Replacement carers usually within 48 hours.
Last reviewed 2026-06-21. Clinical reviewer pending appointment (target Sep 2026); meanwhile reviewed by the editorial team.